The secondary characters, even the minor ones, feel alive. The servant Cai Yan is clearly trying to curry favor with the Second Madam, and she’s not too bright about it. The other maids laughing along, then panicking when they think Shen Han might become powerful, is very realistic. It shows how gossip and power dynamics work in a closed household. Even the unnamed servants who nudge Cai Yan with their elbows—little touches like that make the world feel lived in.