The elderly butler who has served the Asgard family since Crain's grandfather's time. He is described as a polite, dignified old butler who usually maintains calmness but becomes extremely flustered and distraught in emergencies, running while shouting when delivering news of the declaration of war. He handles many administrative duties and advises Crain on proper procedures. He witnesses the army's arrival alongside Crain and helps with the lord's morning routines. Throughout Crain's various rebirths, Norbert consistently appears as a loyal and concerned retainer, deeply involved in the household's daily operations and crisis responses.