The Madam is the head of the KTV where Qin Sang works part-time. She is business-savvy and treats Qin Sang with special favor because Qin Sang is a top earner, once selling 1 million yuan in alcohol in one night. She is protective of Qin Sang, scolding other women who gossip, and even massages Qin Sang's hand after a confrontation. However, she is also opportunistic, immediately contacting Chu Mobai when Qin Sang asks for a "big job." She has a booming voice and a pragmatic attitude, caring mainly about profit but showing a softer side to Qin Sang.
